I went to a local bookstore to purchase a book for a graduation present. The book was not in stock. The book is a New York Times Bestseller in the triple digits weeks on the list. I needed to special order. The wait time was one week.
The one week wait was a small deal because I shopped early before the graduation date. On the other hand, if I needed the book immediately, then I shopped at Barnes & Noble. The local bookstore lost a sale and lost a customer due to lack of inventory.
No Benefit Of The Doubt
Today's blog I call out the ownership and management of small businesses. The big box stores and the big eCommerce retailers attract many customers due to lower prices, greater inventory, and fast shipping. No excuses for the small businesses. Any businesses struggling is ownership and management fault. Any businesses in bankruptcy ownership made bad choices. There are exceptions. Small businesses can't control the market. Small businesses can't control the economy.
I want to support small businesses. Small businesses keep cities alive. If ownership and management practice competence, then customers continue utilizing small businesses goods and services.
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