Friday, May 12, 2023

Owners Hiring The Below Average Worker

I recently replaced my sagging headliner in my 2005 Toyota Camry. The headliner began to sag behind the back seats. There was sun damage on the back passenger side next to the window. The estimator said my headliner held up well considering the car is 18 years old. Total cost was $995.

I picked up my car with my dad's help. I raised my red flag immediately after paying $995. Nobody escorted us after I paid. We walked to my car without a worker. It was the first time nobody summarized the fix, nobody escorted the customer back to the car, and nobody communicated the repair process out of all auto repairs businesses. We inspected the car. We noticed a smell. I walked back to the building to get my questions answered. The same estimator answered our questions. In particular, the smell was temporary caused by the adhesive.

There were problems discovered two days later. The keyless fob didn't work. The dome lights didn't work. The clock reset to 1:00. I began troubleshooting. I researched online. The first solution was replace the battery. The three problems remained. The second solution was identify broken fuses. The fuse responsible for the three problems broke.

I contacted the auto interior shop. The shop agreed to replace the fuse and fix the problem causing the electrical shortage. The problem was a wire on the driver's side vanity mirror pinched. The technician assigned to my car was a slow communicator. Moreover, the front desk employee had unprofessional behavior for which my blue-collar expectations were low.

My intuition tells me the owner of the auto interior shop hired B-rated technicians. The technicians are second-rated. The technicians service autos slower. The technicians need a second chance in life. I give business owners and managers respect for giving opportunities to people who can't get a break.

Update On A Past Blog

Life is chances. The right place at the right time. Timing and luck are in favor. The wind blows behind your back. The odds are good. The dice are rolling well. Probability is close to 100%. Here are two blogs related to chances, odds, and probabilities: Roll The Dice When You Wake Up written on Aug 12, 2019 and The Homeless People Rolled Too Many Snake Eyes written on Apr 8, 2019. Death and taxes are 100% certain. Life is unfair regardless of the probabilities. Times continue to be tough going forward.

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